We are happy with the replacement of the 2 shower cartridges. However, when the main water was turned back on, the water to our winterized sprinkler system was also turned on. This caused water to be expelled from the petcocks on the outside control box on to the lawn. I did not discover this for several hours. I turned off the sprinkler water and re drained the inside line. I called Hydro Dynamics and explained what happened and what I did. They think everything will be okay, but we won't know until the spring turn on.
Fred Horner 184 Saylesville Chesterfield, MO 63017.
Business Owner's Reply · 2 years ago (Nov 4, 2022)
Good morning Fred,
We are sorry to hear about the situation with your irrigation line and wish you would have called the office to discuss this with us.
We called your sprinkler company and asked as to the charge to re-winterize the irrigation line to make sure there are no issues. We are sending you a check for that amount such that you can arrange for this service at your convenience.
We appreciated the opportunity to provide our plumbing services to you and hope that this gesture of goodwill will restore your confidence in our company.
